The correct answer is Samadhan Didi In News • Union Minister of State Dr. Jitendra Singh launched the CPGRAMS AI-enabled Voice Chatbot named 'Samadhan Didi' at Kartavya Bhawan, New Delhi on 30 May 2026. Explanation & Key Takeaways: • The 'Samadhan Didi' chatbot was developed by the Department of Administrative Reforms and Public Grievances (DARPG) in collaboration with Bhashini. • It is designed to democratize the public grievance mechanism by allowing citizens to lodge complaints by simply speaking in their native language. • The chatbot automatically identifies the correct Ministry and Department, so citizens do not need to know the specific category or sub-category of their grievance. • The AI-driven tool understands concerns, asks clarifying questions, and files grievances directly with the appropriate authority within a secure government infrastructure. Related Concepts: • The platform currently supports the 22 languages listed in the Eighth Schedule of the Constitution. • There are phased plans to incorporate regional and indigenous languages such as Bhojpuri, Garo, Khasi, Mijo, and Bodhi. • Under the Modi Government, annual grievance registrations in CPGRAMS have increased from 2 lakh in 2014 to over 25 lakh currently. Important Notes: • The grievance disposal rate under the reformed system has now crossed 95%. • The launch exemplifies the 'Whole of the Nation Approach' and aims to enhance the 'Ease of Using' public services for the last citizen.